#support-menu .zone-conversation-state {
  display: grid;
  justify-items: center;
  gap: 12px;
  margin: 18px 4px 8px;
  padding: 20px 14px 16px;
  border-radius: 14px;
  background: #242323;
  color: #f3f2f2;
  text-align: center;
}
#support-menu .zone-state-icon {
  display: grid;
  place-items: center;
  width: 38px;
  height: 38px;
  border-radius: 12px;
  background: #363535;
}
#support-menu .zone-conversation-state h4 {
  margin: 0;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.35;
  color: inherit;
}
#support-menu .zone-state-scores {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 5px;
  width: min(100%, 275px);
}
#support-menu .zone-state-scores button {
  display: grid;
  place-items: center;
  gap: 2px;
  min-height: 52px;
  padding: 6px 2px;
  border: 1px solid #474545;
  border-radius: 9px;
  background: #2b2a2a;
  color: #f5f4f4;
  font: inherit;
  font-size: 12px;
  cursor: pointer;
}
#support-menu .zone-state-scores button span,
#support-menu .zone-state-action span {
  display: inline-flex;
}
#support-menu .zone-state-scores button:hover,
#support-menu .zone-state-scores button:focus-visible {
  background: #efeded;
  border-color: #efeded;
  color: #222;
}
#support-menu .zone-state-scores button:hover svg,
#support-menu .zone-state-scores button:focus-visible svg {
  fill: currentColor;
}
#support-menu .zone-state-scores button:disabled,
#support-menu .zone-state-action:disabled {
  opacity: .5;
  cursor: wait;
}
#support-menu .zone-state-actions {
  display: grid;
  gap: 5px;
  width: min(100%, 275px);
}
#support-menu .zone-state-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 40px;
  padding: 8px 10px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #dfdddd;
  font: inherit;
  font-size: 13px;
  line-height: 1.35;
  text-decoration: none;
  cursor: pointer;
}
#support-menu .zone-state-action:hover {
  background: #353333;
  color: #fff;
}
#support-menu .zone-state-primary {
  background: #f2f0f0;
  color: #222;
}
#support-menu .zone-state-primary:hover {
  background: #dcdada;
  color: #151515;
}
#support-menu .zone-conversation-state :focus-visible {
  outline: 2px solid #fff;
  outline-offset: 2px;
}
#support-menu[data-conversation-status]:not([data-conversation-status="open"]) .zone-card-footer {
  padding: 0;
  border-top: 0;
}
#support-menu [data-support-composer][hidden] {
  display: none !important;
}
#supportsAddForm.zone-dismissing {
  pointer-events: none;
}
@media (prefers-reduced-motion: reduce) {
  #supportsAddForm, #support-menu {
    transition: none !important;
  }
}